What some of our customers said.
“We had all the Lean processes but it wasn’t enough; until we adopted the mass engagement process to create the new culture we were getting frustrated and going nowhere!”
Boston Scientific
“By far the best leadership training I have ever experienced”
Gretta Collins, Director of Process Development, Boston Scientific 2016
Lean Enterprise Research Centre
“Everywhere I see this approach, I see systematic and sustained engagement in improvement”
John Bicheno, Founding Director, Lean MSc, LERC 2017
Boston Scientific
“I’m one of nature’s biggest sceptics, so if I believe in this anyone can believe in this”.
“Proud, privileged, honoured to be a part of what we’ve done here over the last couple of days”.
“The best two days I’ve ever spent in work”.
“We need to mark the 11th and 12th of May 2015 because this is the start of the new Boston Scientific and a great place to work”.
Boston Scientific Employees participating in the joint codification of the new culture 2015
Toyota
“The best example we have seen of an organisation that truly embraces the cultural aspects of the Toyota Way to deliver sustainable results”.
Toyota Audit 2014
Association for Manufacturing Excellence
“As President of the Association for Manufacturing Excellence, UK I visit and assess many factories and this is by far the most thorough and developed employee engagement strategy and execution that I have seen”
Jon Tudor, President of the Association for Manufacturing Excellence, 2016
DePuy (Johnson & Johnson)
“I’ve been fortunate to have worked with & learned from Frank on a number of occasions and I can say, without doubt, Frank is the best at what he does. The transformation in culture driven by Frank’s mass rapid organization engagement was the foundation & enabler for the site’s successful lean journey which culminated in a GOLD Shingo prize - the benchmark for Operational Excellence. The sites metrics tell the success story. His intervention was a game changer that is still clearly evident 6 years later”.
Martin O'Riordan, Supply Chain Modelling Manager, Strategic Planning at Janssen Pharmaceutical Companies 2014 (DePuy Johnson & Johnson)
DePuy (Johnson & Johnson)
“We deal with many suppliers of leadership training, but this is simply the best there is; no matter how experienced you are, if you do not go away a better leader after this you have not been trying”.
Donal Moloney, Director, Global Supply Chain, DePuy (Johnson & Johnson), opening the internal version of the leadership programme, 2012
“The greatest transformation in employee attitudes ever witnessed.”
GKN
“Frank has worked with GKN for the past 5 years. For anyone who needs to change their leadership culture to support Continuous Improvement, Frank Devine is truly inspirational.... but be ready to do something different. We have seen simultaneous increases in employee engagement scores across all regions and sectors. Few people truly have Frank’s ability to connect leadership skills and thinking to enable leaders to deploy Continuous Improvement and to change an organisational culture”.
Peter Watkins, Global Lean Enterprise and Business Excellence Director, GKN 2010
GKN Driveline
“Unique and global! It reaches every leader, even the cynical ones; amazingly consistent across so many leaders from so many different cultures, joined together by applying the same unique, simple but pragmatic approach”.
Ruth Lawton, Head of HR Development, GKN Driveline, 2010
Bacardi-Martini
“I did not think it was possible to achieve a level of engagement that overpowered individuals’ self-interest; 4 of the Pay Working Party are championing the new system despite it meaning that they will never get another pay rise….incredible”.
John Speirs, Operations Director, Bacardi-Martini UK, 2002
DePuy (Johnson & Johnson)
“Many times more powerful than any other coaching processes I have experienced”.
Donal Moloney, Director, Global Supply Chain, DePuy (Johnson & Johnson) 2009
Bacardi-Martini
“I knew the culture had changed when an operator booked an appointment and gave me Constructive Feedback - within a year of inheriting a them and us/fear culture”.
John Speirs, Operations Director, Bacardi-Martini UK, 2000
BP Marine
“One of my senior team said it was the best Leadership Development he had received in 32 years in BP”.
David Gilmour, Managing Director, BP Marine, 2005
Hoeganaes
“It was only when I worked with Frank that I realised what was critically missing from the scores of leadership books I have read”.
David Stojakovich, Global Lean Director, Hoeganaes, 2010
Rolls-Royce
“Getting it wrong would have been catastrophic for the performance of the whole of Rolls-Royce…we moved to a much better place”.
Trevor Orman, Director, Civil Aerospace Operations, Rolls-Royce, 2007
Rolls-Royce
“My guys saw themselves as 2nd class and non-core; for them to outperform their core and much better paid and regarded colleagues in Rolls-Royce is remarkable and a massive business transformation”.
Sue Davis, GM, Experimental Logistics, Rolls-Royce, 2010
DePuy (Johnson & Johnson)
“In my time in Accenture, Microsoft and Johnson & Johnson this was the most valuable...and the most fun!......leadership development I ever did”.
Amanda Cruise, IT Leader, DePuy (Johnson & Johnson) 2010
AVIRE
“Over my many years in business I have been on many leadership training courses and many of the messages are the same. Frank stands out because his themes are simple but not simplistic, he delivers them with energy, passion and humour but most importantly, because he is really memorable (even if you tried to forget you couldn’t!)”
Rob Lewis, Group Managing Director, AVIRE 2018
Methanex
“Unique approach that you need to shout more loudly about”.
Bryan Saunders, Business Development Director, Middle East, Methanex, 2012
Bechtel
“You have helped me immensely...your style of listening and talking to me frankly and directly shows up in comments and in 360s”.
Gerry Brown, Project Manager, Bechtel, Houston, Texas, 2007
Skandia
“Frank delivered part of the Lean Operations course held at Outokumpu. His approach to employee involvement in organisational change was exceptional. I find it interesting that many companies ignore this as part of their change programmes but if they do Frank is the ideal person to implement a pro-active programme of employee engagement and implementation”.
Mark Schaffer, Lead Lean Consultant at Skandia, 2008